LCCEWA Covid-19 Services - April 7th
Across Languages
*Continued interpretation available! If you know when you will need an interpreter - Email or call to set up time for a call. Interpreter can confirm with your client about their availability in advance
*For emergencies or when you don’t know when you might need interpretation, you can set up on-demand services in over 180 languages, 24/7. Email or call at interpretation@acrosslanguages.org, 519-642-7247.
Anova
*Increased support on 24/7 crisis line – 519-642-3000
*Outreach including sexual assault counselling & family court support now delivered by phone
*Walk-in support to clients by phone or through intercom at Wellington & Clarke Road shelters. They are not allowing non-essential visitors or clients into shelter who are not already there. If you have questions call 519-642-3003
Atlohsa
Staff working remotely Mon-Fri, 10 am-3 pm. The Zhaawanong Shelter for women, Supportive Housing & Resting Space remain open. You can call, email, text or direct message through social media:
Phone – 519-438-0068
Email – admin@atlohsa.com
Text – Child & Youth (519-282-7896), Housing (519-281-7892), Indigenous Mental Wellness/Outreach (519-476-3783), Street Outreach (519-319-0584), Anti-Human Trafficking (519-318-0795), Cultural Justice (519-857-2353)
24/7 Crisis Line – 1-800-605-7477
Canadian Human Trafficking Helpline – 1-833-900-1010
Carrefour des Femmes
French speaking services offered only by phone. Call 519-858-0954 or 1-888-858-0954, through WhatsApp at 226-448-6729 or by email at info@carrefourfemmes.on.ca. If you need support after 5 pm call Fem-aid French-speaking support line at 1-877-336-2433
Centre for Research & Education on VAW & Children
Phone 519-661-4040 or email crevawc@uwo.ca
Changing Ways
All in-person counselling & groups are cancelled until further notice. Staff are available by phone. Call 519-438-9869 if you have questions or need support. If connecting with your counsellor, please leave a detailed message and they will call you back asap. Caring Dads facilitators can participate in weekly online meetings.
Children’s Aid Society
Core child protection services continue. Office is closed and staff are working remotely. Any questions or to report a child protection concern please call 519-455-9000 or email info@caslondon.on.ca. If you have a concern after hours, please call 519-858-5998
City of London Housing
Only offering essential services. For any housing question please call 519-661-0861 or email hac@london.ca
CMHA
*All groups cancelled until further notice. 24/7 Reach Out crisis line – 519-433-2023 or 1-866-933-2023. Supportive listening line – 519-601-8055 or 1-844-360-8055.
*If you need access to mental health services call intake at 519-434-9191 x 2223 or email labs.intake@cmhamiddlesex,ca or fill out welcome form on website https://cmhamiddlesex.ca/intake-form/.
*To refer a client for services please call number or email above. Complete referral form on website https://cmhamiddlesex.ca/making-a-referral/.
*To reach staff at 534 Queens Ave phone 519-668-0624 (M-F).
*To reach staff at 648 Huron Street phone 519-434-9191.
My Sister’s Place open M-F 11 am-1 pm, 4-5:30 pm, and on weekends 11 am-1 pm. They are offering bagged lunches, harm reduction items and basic needs. Donations accepted by phoning 519-679-9570 x 5000 between 11 am-1 pm or 4-5:30 pm.
Crown Attorney
Court cases to be rescheduled
Daya Counselling
Counselling is now being offered by phone. If you are presently receiving service, your counsellor should have called to make arrangements. Daya can be reached at 519-434-0077 or by emailing info@dayacounselling.on.ca
Family Service Thames Valley
Counselling only by phone. To request service please call 519-433-0183 (M-F, 10am-3pm). Walk-in clinic & groups cancelled. For Passport services please contact your support worker at 519-433-0183.
John Howard Society
Remote services are available.For questions or to access services please call 519-438-4168 or by emailing jhslondon@execulink.com
London Abused Women’s Centre
All in-office appointments, groups, childcare and drop-in services are cancelled. LAWC has moved to phone counselling. To schedule an appointment please call 519-432-2204 (M-F). For crisis support please call the Assaulted Women’s Helpline at 1-866-863-0511, TTY at 1-866-863-7868, or text #SAFE (#7233) on your mobile device.
London Police Service
Police headquarters are closed to the public. In emergency call 911. For non-emergency please call 519-661-5670. To report Covid-19 order violations please call 519-661-4660 (M-F) or email COVIDOrderConcerns@london.ca.
Merrymount Children’s Centre
*Offering phone & email support. Group leads are posting resources to Merrymount Facebook page, and to FB pages for All Kids Belong & Early ON Family Centre Argyle. To book an intake please message through the website or Facebook page. They are doing intakes but can’t book services at this time.
* Supervised Access is modified. Staff can facilitate sharing of messages or pictures to the other party (if appropriate). Both parents must consent. They are working with the Ministry to be able to offer virtual visits and will re-evaluate the status of being able to offer this service at the end of April. Elgin & Oxford locations operating in the same way. If you or someone you love is experiencing a family crisis, please call 519-434-6848. For family resources please visit - https://www.merrymount.on.ca/covid-19-resources/
Middlesex London Health Unit
*Office is closed to public. Information on Covid-19 in London & Middlesex & self-assessment please visit - https://www.healthunit.com/novel-coronavirus or call the Covid Hotline at 519-663-5317 or email covid@mlhu.on.ca.
*The Healthy Babies Healthy Children program will continue through phone or video, in addition to the Nurse Family Partnership Program. For any questions please call 519-663-5317.
Muslim Resource Centre
The office is closed to non-essential people. For assistance please call 519-672-6000 x 309 or email admin@mrcssi.com.
Ontario Provincial Police
All locations have restricted access to the public. For emergencies call 911. For non-emergency inquiries please phone: 519-681-0300 (London Middlesex), 519-287-2620 (Middlesex Glencoe), or 519-227-4423 (Middlesex Lucan)
Regional Sexual Assault & Domestic Violence Treatment Centre
*Centre is still operational 24/7 with a nurse in-house. They have created protocols to protect both patients and staff but will see ALL patients whether they have tested positive for COVID or not. They are doing most services over the phone.
*If forensic evidence collection for a sexual assault or domestic violence is needed, a person will still need to come to the hospital to have the Sexual Assault Evidence Kit completed if that is how they would like to proceed.
*Any questions please call the Centre (Mon-Fri, 8 am-4 pm) 519-646-6100 x 6100. After hours please call 519-646-6100, press 0 and ask for the nurse on call for sexual assault & domestic violence.
Reseau-Femmes du Sud-Ouest de l’Ontario
For help please call Reseau-Femmes at 1-888-946-3029 or Fem Aid French-speaking crisis line at 1-877-336-2433.
Southwestern Ontario Military Family Resource Centre
Please call 519-660-5366 or email Brenda.willsie@forces.gc.ca to reach London office. For emergencies please call 1-800-268-7708 or TTY 1-800-567-4546. Or call the Family Information Line at 1-800-866-4546.
Street Level Women at Risk
*Still operating 24/7. Housing stability workers maintaining daily contact via phone or Facebook messengers & will complete drop-offs of essential items. Information including screening for sex workers, transportation to urgent medical appointments & hospital still operating. Will attend community meetings & appointments for mental health support via Zoom. Are doing safety planning for existing clients & maintaining contact with new intakes.
*Staff re-allocated to the Isolation Space; the motel obtained by the City for homeless individuals who have tested positive for Covid-19. They are maintaining on call support during evenings and weekends & and overnights at isolation space and monitoring space.
*Please call 519-518-2438 x 202 or email cnolan@slwar.ca. For homeless prevention please call 519-661-2489 x 1852 or email homelessprevention@london.ca
Thames Valley District School Board
Schools closed indefinitely. TVDSB has shared mental health resources for parents, students and educators, and information on online learning. Please see the following link for more information - https://www.tvdsb.ca/en/index.aspx
Unifor
Local 27 is available by calling 519-455-3430 or by emailing info@local27.ca. Information on the Covid 19 campaign available at the following link - https://www.unifor.org/sites/default/files/documents/document/coronavirus_1.pdf
United Way Elgin Middlesex
They are part of a task force working with community partners to adapt and respond to Covid-19. Local agencies supporting vulnerable people are looking for specific items. More information, supports, and list of needed items is available at the following link - http://unitedwayem.ca/covid-19/
Vanier Children’s Mental Wellness
All face-to-face meetings are cancelled. For families already receiving service they will be contacted to set up phone & video service. Talk-In, PAIRs & InSite clinics are cancelled. To schedule a session or if you need help immediately please call the Crisis & Intake Team at 519-433-0334.
Victim Witness Assistance Program
All staff working remotely. 24/7 emergency line still operating. Caseworkers will follow up on all calls. Temporary phone # during the pandemic is 226-678-4631. Crisis responders only providing support by phone.
Western University
In-person classes cancelled,and many have moved online. For information on the Student Relief Fund please visit https://www.westernconnect.ca/site/SPageNavigator/StudentReliefFundLanding.html